Enel is the first company in Romania that launched an online platform dedicated to explaining the invoice split. The platform “understanding the invoice” covers in detail all sections according to the local authority ANRE and explains each expense, taxe and services included. Using an interactive guide, the clients can access instantly every detail in the invoice: from active energy to VAT, cogeneration tax, green certification etc. The platform also contains 6 videos presenting Simona Trofin, the client relations manager, explaining the invoice system as well as other composing elements in the invoice. The online platform is yet another step forward toward digitalization, a step took by Enel after being the first utility company to launch the electronic invoice on the Romanian market.